MEET YOUR
NEW FAVORITE
BITE.

1. Customer Data Protection: At Puffy & Fluffy, we adhere to the highest standards of confidentiality and security for our customer data. We never share any personal information with third parties.

2. Data Usage: Your information is solely used to process and deliver your orders, and communicate status updates or customer support.

3. Payment Security: All electronic transactions are processed through encrypted, Central Bank of Egypt-approved gateways (InstaPay, Vodafone Cash, Meeza cards) with top-tier banking encryption.

4. Your Rights: You have the right at any time to request updates or deletion of your registered data by contacting customer service directly at 01027722007.

1. 100% Freshness Guarantee: At Puffy & Fluffy, we are committed to serving fresh daily baked goods crafted with 100% pure butter. If you have any notes on order quality, we will replace it immediately at no extra cost.

2. Delivery Times: Orders are prepared and delivered promptly across Beni Suef (average 25 - 45 mins), packed in insulated thermal packaging.

3. Order Modifications & Cancellations: Orders can be modified or cancelled within 5 minutes of placement by calling the branch directly before preparation starts.

4. Catering & Large Boxes: Please confirm large party boxes at least 2 hours in advance to ensure fresh, oven-hot preparation.